Terms of service

TERMS OF SERVICE

Last updated: May 2026

Welcome to shop.arthurstulien.com. These Terms of Service govern your use of this website and the purchase of products from this store.

1. Company Information

This online store is operated by:

Arthur Olessønn Stulien
Setesdalsveien 633
4619 Mosby
Agder, Norway

Email: accounting@arthurstulien.com
VAT / Organization Number: 917 498 903 MVA

Throughout these Terms, "Seller", "we", "us", and "our" refer to Arthur Olessønn Stulien.

2. Agreement

These Terms, together with information provided at checkout and applicable laws, constitute the agreement between the Seller and the customer.

By placing an order, you confirm that you have read and accepted these Terms.

3. Products and Pricing

All prices displayed are shown in the applicable currency and include taxes where required by law.

We reserve the right to:

  • adjust pricing
  • correct errors
  • modify product descriptions
  • discontinue products without prior notice

Obvious pricing or typographical errors do not bind the Seller.

4. Orders

An order becomes binding once checkout has been completed and confirmation has been issued.

We reserve the right to cancel or refuse an order if:

  • payment cannot be authorized
  • fraud is suspected
  • product information contained a significant error
  • inventory or shipping limitations occur

If payment has already been made, the amount will be refunded.

5. Payment

Payment methods may include:

  • Visa
  • Mastercard
  • American Express
  • Vipps
  • other payment methods offered at checkout

Payments are securely processed through approved payment providers.

The Seller may reserve or charge payment according to the selected payment provider's terms.

6. Delivery

Delivery is considered completed when the shipment has been received by the customer or the customer's representative.

Estimated shipping times are provided at checkout.

Delays may occur due to customs processing, carriers, holidays, or circumstances beyond our control.

If no delivery time is specified, products shall normally be delivered within 30 days.

7. Risk and Ownership

Risk for the product transfers to the customer once delivery has taken place.

Ownership of goods may remain with the Seller until full payment has been received where permitted by law.

8. Delays and Non-Delivery

If delivery is delayed or not completed and the delay is not caused by the customer, the customer may have rights under applicable consumer protection laws, including:

  • requesting fulfillment
  • cancelling the purchase
  • seeking compensation where legally applicable

Claims should be submitted in writing.

9. Defective or Damaged Goods

If a product is defective or damaged upon arrival, customers must notify us within a reasonable time after discovering the issue.

Complaints should include:

  • order number
  • description of the issue
  • photographs when relevant

Where legally applicable, customers may be entitled to:

  • repair
  • replacement
  • refund
  • price reduction

10. Seller Rights in Case of Customer Default

If the customer fails to fulfill payment or other contractual obligations, the Seller may:

  • withhold shipment
  • cancel the agreement
  • seek compensation where legally permitted

11. Warranty

Any warranty offered by the Seller or manufacturer provides additional rights and does not limit statutory consumer rights.

12. Intellectual Property

All content on this website, including but not limited to:

  • logos
  • artwork
  • photography
  • designs
  • text
  • graphics
  • music-related branding

belongs to the Seller or relevant rights holders and may not be copied, reproduced, or commercially used without permission.

13. Governing Law and Disputes

These Terms are governed by Norwegian law.

We encourage disputes to be resolved amicably.

Consumers may contact:

The Norwegian Consumer Council (Forbrukerrådet)
www.forbrukerradet.no

EU consumers may also use the Online Dispute Resolution platform:

https://ec.europa.eu/consumers/odr/